Connected beta study route · academic review pending

ITIL Foundation, Version 5

DASKEREL beta · internal AI review pending

PeopleCert · foundation stage · project product

Exam version update: Version 5 launched in 2026. Recheck the official syllabus, transition rules, languages, and authorized-delivery terms at least every 30 days during rollout.

Use the suggested DASKEREL lessons below to build subject foundations and practical evidence. The related domain mocks test DASKEREL subjects, not this awarding body's exam. Credential-specific syllabus mapping and academic review remain pending.

Open study routeCheck official sources

Learn the underlying subject

These tracks are selected for subject relevance. Open a track to see its full lessons, exercises and study sequence.

ITIL Service Management

Learn current ITIL Foundation Version 5 and modern service management from first principles through products, services, value, practices, incidents, problems, changes, experience, sustainability, AI-enabled environments, governance, and practitioner-ready evidence.

Suggested lessons for this credential

Selected from the credential title and practical evidence tasks. Compare with the awarding body's current guide; this is not an exam-objective map.

  1. ITIL Foundation Version 5
  2. Service value system and value chain
  3. Incident management and service desk
  4. Service request and knowledge management
  5. ITIL with digital products, cloud, DevOps, Agile, sustainability, and AI-enabled services
  6. ITIL Practitioner capstone
All lessons and labsRelated subject domain mock

Build practical evidence

Choose a realistic case, record assumptions, carry out the work safely and reflect on what the result demonstrates.

Evidence ideas

  • Service value map
  • Practice improvement record
  • Experience and outcome measures

Portfolio work supports career discussion. It does not satisfy formal eligibility or certification requirements unless the awarding body confirms it.

Original DASKEREL practice · controlled beta

Applied practice: ITIL Foundation, Version 5

Work through 3 written tasks. Choose a 20-minute timer or work without a timer. This is an unscored learning diagnostic, not a reproduction or prediction of the awarding body's examination.

Check before booking

  1. Read the awarding body's current exam guide and compare every objective with your completed lessons.
  2. Check eligibility, experience, exam version, language, price, accommodations and renewal rules.
  3. Use the related DASKEREL domain practice to find weak fundamentals; use official sample material where offered for exam format.
  4. Record gaps and return to the appropriate track or an approved provider resource before the assessment.